As soon as you place an order in our online shop, you will receive an e-mail confirming it. After receiving the payment on the account (if you have chosen payment in advance), we start the implementation of the order, and you will be kept informed about the progress of our work.
Date of receivement of the package = date of shipment + delivery time
The shipping date depends on the availability of products and the chosen form of payment, while the delivery time depends on the chosen form of delivery.
Online payment - payment made by the PayU quick payment system. The money appears on our account immediately after making the transfer, so we can immediately start processing the order.
Payment by ordinary bank transfer - the order processing time with this form of payment depends on the moment the payment is credited to our bank account. Normally, it takes up to two business days (however, it depends on the bank).
Card payment - option available only when collecting the order at our Pickup Point at Ujastek 11 in Cracow.
Forms of delivery
Courier shipment - we send parcels by FedEx courier company. Orders are delivered within 3-5 business days (in practice, most parcels are delivered the next business day after sending).
InPost Parcel Lockers - parcels to Parcel Lockers are sent every working day, and the delivery time is 3-5 working days (remember that it also depends on how full the destined parcel locker is).
Personal collection at the Strefa Piwa store - possible collection on Thursday (the order must be placed and paid for by Tuesday) at one of the Strefa Piwa stores in Cracow.
Personal collection at the company's headquarters - collection at our headquarters at Ujastek 11 in Cracow, available from 8 a.m. to 2 p.m. from Monday to Friday. Orders, after prior contact, can be prepared on the same day, however, please contact us in advance.
Pallet shipment - an option to ship on a pallet. For larger orders, this may be the only shipping option available.